Last update: May 2018

I. General information

The privacy of your personal data is one of the main concerns for the qeops.eu administrator, EOPS Solutions SRL, located in Crinului Street, nr. 2, Mogoşoaia, ILFOV, in his capacity of data operator.
This document is intended to inform you about the processing of your personal data in the context of using the qeops.eu website. (“Site”)

II. The categories of personal data processed

If you are a Visitor of the Site, the qeops.eu administrator will process the personal data that you provide directly in the context of the use of the Site, such as the data you provide under the contact form, as far as you contact us in this way.

III. The purposes and legal bases for the processing

III.1 For marketing activities, respectively for transmitting ads about the products and services offered by EOPS Solutions, through the Site, using any means of distance commercial communications (e-mail).
Basis: Processing your data for this purpose is based on your consent, if you choose to provide it, using the Contact Form in the Site Contact section.
Providing your data for this purpose is voluntary. Refusing to provide consent to process your data for this purpose will not have negative consequences for you.
You can express your consent to data processing for this purpose by filling in and checking the corresponding box in the Contact Form available on the Site.

III.2 For the purpose of performing various analyses, reporting on how the Site works, creating consumer preference profiles, mainly to improve the experience on the Site.
Basis: Processing your data for this purpose is based on the legitimate interest of the qeops.eu administrator to permanently improve the customer experience on the Site.
Providing your data for this purpose is voluntary. Refusing to provide data for this purpose will not have negative consequences for you.

III.3 To resolve claims, complaints, to monitor traffic and improve your experience on the Site.
Basis: Processing your data for this purpose is based on the legitimate interest of EOPS Solutions SRL to ensure the proper functioning of the Site, as well as to permanently improve the visitor experience of the Site, including by solving various comments, questions or complaints.

Providing your data for this purpose is voluntary. Refusing to provide data for this purpose will not have negative consequences for you.

IV. Retention period for your personal data

In broad terms, we will only retain your personal data for as long as is necessary to achieve the purposes described in this Privacy Policy.

If you withdraw your consent to data processing for marketing purposes, EOPS Solutions SRL will cease processing your personal data for this purpose without, however, affecting the previous processing on the basis of your prior consent.

V. Who do we share your personal data with?

For achieving the purposes of personal data processing, the qeops.eu administrator may disclose your data to partners, third parties or entities that support qeops.eu in doing business through the Site (e.g. courier companies, IT service providers), or to central/local public authorities in the following exemplary listed cases:
– for the administration of the Site;
– to maintain, personalize and improve the Site and its services;
– for performing data analysis, testing and research, monitoring trends and activity and/or developing safety features;
– for the transmission of marketing communications, under the conditions and limits stipulated by the law;
– when the disclosure of personal data is requested by law, etc.

VI. Transfer of your personal data

Personal data provided to qeops.eu can be transferred outside of Romania, but only to countries in the European Union.

VII. Your rights

Under the conditions set out in the legislation regarding the processing of personal data, you have the following rights:

The right to information, i.e. the right to receive details of the processing activities carried out by EOPS Solutions SRL, as described in this document;
The right of access to data, i.e. the right to obtain confirmation from EOPS Solutions SRL regarding the processing of personal data, as well as details of the processing activities such as the way the data are processed, the purpose of the processing, the recipients or categories of data recipients, etc.;
The right to rectification, i.e. the right to obtain the correction, without undue delay, by EOPS Solutions SRL of any inaccurate or unjustified personal data, as well as the completion of incomplete data; The rectification/completion shall be communicated to each recipient to whom the data were transmitted, unless this proves impossible or involves disproportionate efforts.
The right to delete data, without delay, “the right to be forgotten” in certain situations where there is no good reason for us to continue to process it:

if they are no longer necessary for the purposes for which they were collected or processed;
if consent is withdrawn and there is no other legal basis for processing;
if the data subject is against the processing and there are no legitimate reasons that prevail;
if personal data has been processed illegally;
if personal data has to be deleted for compliance with a legal obligation;
personal data has been collected in connection with the provision services of the information society in accordance with Union or national law under which the operator is located.

It is possible that EOPS Solutions SRL, following a request for data deletion, can anonymize this data (depriving it of its personal character) and continue processing for statistical purposes under these conditions:
the right to restrict processing to the extent that:
the person disputes the accuracy of the data for a period that allows us to verify the accuracy of the data;
processing is illegal, and the data subject is against the deletion of personal data, but instead calls for restriction of their use;
the operator no longer requires personal data for processing, but the data subject requests them for the establishment, exercise or defence of a right in court; or
the data subject opposed to processing (other than direct marketing) for the period of time during which it is verified that the legitimate rights of the operator prevail over those of the data subject.

the right to data portability, respectively (i) the right to receive personal data in a structured way, commonly used in an easy-to-read format, and (ii) the right to have such data transmitted by EOPS Solutions Srl to another data operator, to the extent that the conditions laid down by law are met;
the right to object – as far as processing activities are concerned, can be exercised by sending a request as indicated below:
at any time, for reasons relating to the particular circumstances of the data subject, that the data which are intended to be processed under the legitimate interest of EOPS Solutions Srl or the public interest, except when EOPS Solutions SRL can demonstrate that he has legitimate and compelling reasons justifying the processing and which prevails over the interests, rights and freedoms of the data subject or that the purpose is to establish, exercise or defend a right in court
at any time, free of charge and without any justification, that data intended to be processed for direct marketing purposes.

the right not to be subject to an automatic individual decision, that is to say, the right not to be the subject of a decision taken solely on the basis of automated processing, including profiling, which produces legal effects concerning the data subject or affects it similarly a significant measure;
the right to contact the National Supervisory Authority for Personal Data Processing or the competent courts, if you consider that is necessary.

For any additional questions about how your personal data is processed and in order to exercise your rights, indicated above, please contact us at: office@qeops.eu.

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